Return Policy:
Returns are accepted within 30 days of the date of purchase, 100 % Satisfaction Guarantee. If there is a problem we will replace, exchange or refund the amount paid. All returns must be sent in the original package. All returns will only be accepted when accompanied by a return authorization issued by Special Occasions Arts please contact our customer service department by telephone or email.
Defective or damaged materials will be exchanged with the same material at no additional cost Please notify our customer service department. To obtain a return or exchange authorization, please contact our customer service department at 609 668 0250, or via email at: customer_service@specialoccasionsarts.com
CANCELLATION
To cancel an online order placed with Special Occasions Arts please contact our customer service department as soon as possible, in most cases we ship on the same or the next business day. Every effort will be made to accommodate your cancellation as long as it has not shipped. if the order has shipped the order cannot be canceled we will then issue a return authorization and will give you a refund when the item is returned.
When contacting customer service to cancel or return an order, please be ready to provide your name and order number. We will issue an return authorization number. Please write this number on the outside of the package. Thank you for shopping with us.
Returns are accepted within 30 days of the date of purchase, 100 % Satisfaction Guarantee. If there is a problem we will replace, exchange or refund the amount paid. All returns must be sent in the original package. All returns will only be accepted when accompanied by a return authorization issued by Special Occasions Arts please contact our customer service department by telephone or email.
Defective or damaged materials will be exchanged with the same material at no additional cost Please notify our customer service department. To obtain a return or exchange authorization, please contact our customer service department at 609 668 0250, or via email at: customer_service@specialoccasionsarts.com
CANCELLATION
To cancel an online order placed with Special Occasions Arts please contact our customer service department as soon as possible, in most cases we ship on the same or the next business day. Every effort will be made to accommodate your cancellation as long as it has not shipped. if the order has shipped the order cannot be canceled we will then issue a return authorization and will give you a refund when the item is returned.
When contacting customer service to cancel or return an order, please be ready to provide your name and order number. We will issue an return authorization number. Please write this number on the outside of the package. Thank you for shopping with us.
